At solairept, we believe that gaming should always be fun, safe, and within your control. We're committed to providing every Filipino player with the tools, information, and support they need to enjoy our platform responsibly — and to step back when it's time to.
solairept is more than just an online casino — we're a platform that genuinely cares about the well-being of our players. Whether you're spinning slots from Manila, playing bingo in Cebu, or trying your luck at live casino games in Davao, we want your experience to be enjoyable and sustainable.
Problem gambling is a real concern, and solairept takes it seriously. We've built a suite of responsible gaming tools directly into our platform so that every player — regardless of where they are in the Philippines — can set boundaries, take breaks, and access help whenever they need it.
Our responsible gaming framework is aligned with the standards promoted by PAGCOR (Philippine Amusement and Gaming Corporation), the regulatory body overseeing gaming operations in the Philippines. We encourage all players to familiarise themselves with PAGCOR's responsible gaming guidelines.
solairept gives you full control over your gaming experience. These tools are available to every registered player — free of charge, no questions asked.
Set daily, weekly, or monthly deposit limits on your solairept account to keep your spending within a budget you're comfortable with. Limits take effect immediately when reduced, and increases require a 24-hour cooling-off period.
Define the maximum amount you're willing to lose over a set period. Once your loss limit is reached, solairept will automatically restrict further play until the limit period resets — helping you stay in control of your finances.
Set a maximum session duration so that solairept reminds you when you've been playing for a while. You can also enable reality check notifications that pop up at regular intervals to keep you aware of how long you've been gaming.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your solairept account will be temporarily suspended and you won't be able to log in or place bets.
If you feel that gambling is becoming a problem, you can request a permanent self-exclusion from solairept. Your account will be closed, your data removed from marketing lists, and you will not be able to re-register for a minimum of 12 months.
Our customer support team is available around the clock via live chat. If you're concerned about your gaming habits — or those of someone you know — our trained support agents can guide you to the right resources and tools.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many people don't realise there's an issue until it has already impacted their finances, relationships, or mental health. Here are some warning signs to watch out for:
Spending more money on gambling than you can afford, or chasing losses by placing bigger bets to try to win back what you've lost.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling — or when you're unable to access the platform.
Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
Neglecting work, school, family responsibilities, or personal health because of time spent gambling.
Borrowing money, selling possessions, or using funds meant for essential expenses (rent, bills, food) to fund gambling.
Feeling that gambling is the only way to escape stress, anxiety, depression, or other emotional difficulties.
Answer these questions honestly. If you answer "Yes" to two or more, we strongly encourage you to use our self-exclusion tools or reach out to our support team.
If you answered "Yes" to any of the above, please contact our support team via live chat or email us at [email protected] — we're here to help, not to judge.
PAGCOR (Philippine Amusement and Gaming Corporation) promotes responsible gaming across all licensed operators in the Philippines. Their responsible gaming program includes player education, self-exclusion registries, and support referrals.
To learn more about PAGCOR's responsible gaming initiatives, visit the PAGCOR official website or contact their player welfare desk directly.
Setting limits or requesting self-exclusion on solairept takes just a few minutes. Here's how to do it.
Visit solairept and log in to your registered account. All responsible gaming tools are accessible from your account dashboard under the "Responsible Gaming" or "Account Settings" section.
In your account menu, select "Responsible Gaming." You'll see all available tools — deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion — clearly listed and easy to activate.
Choose the tool you need and follow the on-screen instructions. Limit reductions and cooling-off periods take effect immediately. Self-exclusion requests are processed within 24 hours by our team.
If you're having trouble accessing the tools, or if you need to speak with someone urgently, our 24/7 live chat support team is always available. You can also email us at [email protected] — plain text, not a link.
In accordance with Philippine gaming regulations, solairept is strictly for players aged 21 years and above. We verify the age of all players during the registration process. Any account found to belong to a person under 21 will be immediately closed and all funds returned.
If you are a parent or guardian and are concerned that a minor may be accessing solairept, please contact our support team immediately. We take underage gambling extremely seriously and will act swiftly on any report.
Enjoy hundreds of games — slots, live casino, bingo, and more — knowing that solairept has your back every step of the way. Log in now and explore our full responsible gaming toolkit.